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Testimonials

DEALERRATER
Missy Anzick
Full Star Full Star Full Star Full Star Full Star
8-12-2020
This is the third car I have purchased with Mark Lawson....

This is the third car I have purchased with Mark Lawson. He has helped two of my twentysomethings get their wheels. Mark makes the purchase process easy and stress free. Thanks, Mark! Susanah is excited to put some more miles on that cute Beetle.

GOOGLE
NormaJ
Full Star Full Star Full Star Full Star Full Star
8-12-2020
NormaJ

I enjoyed doing business with this dealership. Mark Lawson was very polite and helpful when I purchased my new car a few days ago. I LOVE my new Honda . I would highly commend this dealership to everyone I know. My experience was amazing with this salesman and dealership. Thank You guys . God Bless you.

DEALERRATER
Beth
Full Star Full Star Full Star Full Star Full Star
8-10-2020
Efficient, professional, knowledgable and no pressure

We called to make an appointment to look at a new car and were lucky to be matched with Mark. He had communicated with us prior to our arrival and had the car ready to take a test ride. Mark was very friendly, and remained focused to keep the process moving, especially since we traded two vehicles which made for more paperwork. He is very detail oriented and was really great to work with!

DEALERRATER
DDanielG
Full Star Full Star Full Star Full Star Full Star
8-10-2020
Top notch professionalism from all of the Shockley staff...

Top notch professionalism from all of the Shockley staff with this completely virtual purchase of my 2020 Honda Pilot. Everything done via my smartphone to include home delivery in 24 hrs from start to finish. I will be a repeat customer as this dealership, it’s staff, and the brand have earned my loyalty.

GOOGLE
Rachel Rutter
Full Star Full Star Full Star Full Star Empty Star
8-10-2020
DEALERRATER
nielsenk
Full Star Full Star Full Star Full Star Full Star
8-9-2020
Fair price, friendly staff, and a smooth process.

I had looked all over the DMV area for the trim and color Civic I wanted. Every other dealership was trying to swindle me, was slow to respond, or impersonal in communications. Jessica quickly responded to my online request and Mark took it from there. He was very kind and friendly through the whole process and was great to work with. What stood out to me was the transparency in pricing, no fees were hidden and the up front offer was very fair (under MSRP). At no point, even when discussing upgrade packages with Nancy, did I feel that my time or money was being taken advantage of. While I expect my Civic to last quite some time, if I'm ever on the market again, Shockly will be my first stop. I honestly didn't think a dealer experience this easy and enjoyable was possible. My only suggestion is to bring snacks, the process of buying will take a while anywhere and due to the pandemic, the free snacks at the dealership aren't being offered.

GOOGLE
Ricky Kwok
Full Star Full Star Full Star Full Star Full Star
8-9-2020
Ricky Kwok

This dealership is absolutely marvelous. The sales and finance team made the impossible deal happen. Very professional and low pressure environment. This is my second purchase from Shockley even though I have another Honda dealership in my hometown. Handled majority of my transaction online and my salesman had all the paperwork ready for review as soon as I arrived. The sales manager and finance manager both made extra effort to find ways to save me money. Friendly, honest and efficient.

GOOGLE
miroslav juicebag
Full Star Full Star Full Star Full Star Full Star
8-9-2020
miroslav juicebag

Efficient service, vehicle ready before promised. A little pricey for service.

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Ricky Francis
Full Star Full Star Full Star Full Star Empty Star
8-9-2020
DEALERRATER
joe.hagelin
Full Star Full Star Full Star Full Star Full Star
8-7-2020
Mark Lawson was very knowledgeable and informative on our...

Mark Lawson was very knowledgeable and informative on our used car purchase of a 2014 Honda CR-V. He answered all of our questions and concerns with great care. The finance lady was also very helpful and friendly, she made all the paperwork an easy process. Will definitely return to Shockley Honda again

DEALERRATER
melissa.norio
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Everyone was super nice and professional, Mark Lawson was...

Everyone was super nice and professional, Mark Lawson was very helpful and clear about everything, really good service. Really glad to have bought my first care there!

GOOGLE
Laura Morales Orellana
Full Star Full Star Full Star Full Star Full Star
8-2-2020
GOOGLE
Marcelo Martins
Full Star Full Star Full Star Full Star Empty Star
8-2-2020
GOOGLE
Amanda Miller
Full Star Full Star Full Star Full Star Full Star
7-29-2020
Amanda Miller

Recently bought a used toyota rav 4 the truck is amazing. The best part was the sales people I dealt with Paula over the phone she worked so hard to get me into the truck I wanted. Charles is the salesman I dealt with at the dealership and he was so down to earth. Go talk to them they are great.

DEALERRATER
zackwerner372
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Dave was an amazing dealer. answered any questions i had...

Dave was an amazing dealer. answered any questions i had about the car buyer experience having been my first time i’ve bought a car. I highly recommend dave to any teens who are looking for there first car.

DEALERRATER
jimmy g
Full Star Full Star Full Star Full Star Full Star
7-25-2020
What an outstanding staff, especially Herb Ray and David...

What an outstanding staff, especially Herb Ray and David Salvas. Their service was excellent and treated me like a close friend. They are trustworthy and I would gladly do business with them again.

DEALERRATER
melissa
Full Star Full Star Full Star Full Star Full Star
7-25-2020
We loved the no-haggle pricing, and that we could have...

We loved the no-haggle pricing, and that we could have done the whole process online. And Luis Navarijo was great. Very nice and very patient.

GOOGLE
Anthony Lapara
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Anthony Lapara

Bill Colling was Great

DEALERRATER
eijaz77
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Dealing with David Salvas was the best car buying...

Dealing with David Salvas was the best car buying experience I ever had.. and this is my 14th car. Thanks David for being such a great help. My friends and I were extremely pleased with the your knowledge & salesmanship. My friend will come to you to buy his Pilot soon.

GOOGLE
Leslie Bennett
Full Star Full Star Full Star Full Star Full Star
7-19-2020
GOOGLE
Joyce Mattis
Full Star Full Star Full Star Full Star Empty Star
7-14-2020
GOOGLE
Esther Kusnick
Full Star Full Star Full Star Full Star Full Star
7-14-2020
Esther Kusnick

Good, fast, friendly service. Clean and safe.

GOOGLE
Jesa Ferry
Full Star Full Star Full Star Full Star Full Star
7-13-2020
Jesa Ferry

This Honda dealership is the best in Maryland from service to buying new. Brandon in the service department is a stellar employee and such a pleasure to work with.

GOOGLE
Michael Kaufman
Full Star Full Star Full Star Full Star Full Star
7-11-2020
Michael Kaufman

First class

DEALERRATER
mgsimms
Full Star Full Star Full Star Full Star Full Star
7-6-2020
First time car buyer

The sales people that I worked with were very helpful in explaining everything in layman's terms. They listened to what I was looking for in a car, and did not pressure me into buying or financing against my interests. Darren was able to find a car with the make, model, and color I was looking for, and Mark was very helpful in helping me deal with the paperwork and delivered the vehicle on time!

DEALERRATER
jthom829
Full Star Full Star Full Star Full Star Full Star
7-6-2020
My family has brought vehicles from Shockley over the...

My family has brought vehicles from Shockley over the last four years. Each time it has been a great experience. From sales rep, test drive to finance, all very courtesy and did everything in their power to meet all our request.

GOOGLE
Lora Sigmon-Chatham
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Lora Sigmon-Chatham

Mark Lawson did a great job of explaining every part of the car-buying process, and went out of the way to work out a good deal for us. I've only had the car for a few hours, but I'm quite happy with it so far.

DEALERRATER
Heather
Full Star Full Star Full Star Full Star Full Star
6-26-2020
WOW what an awesome dealer! I loved the no pressure...

WOW what an awesome dealer! I loved the no pressure atmosphere. They truly go above and beyond expectations! Mark Lawson and Nancy Wilkes were absolutely wonderful to work with. Josh is a technology wizard.

CARGURUS
Guru68J26
Full Star Full Star Full Star Full Star Full Star
6-24-2020

Excellent

DEALERRATER
Alli.schweizer
Full Star Full Star Full Star Full Star Full Star
6-22-2020
Shockley Honda provided excellent customer service...

Shockley Honda provided excellent customer service overall. The sales associate was very helpful, friendly and responsive in ensuring customer satisfaction. Would highly recommend Shockley Honda

DEALERRATER
mjlacey
Full Star Full Star Full Star Full Star Empty Star
6-22-2020
Was pleased that you had the car I wanted with the...

Was pleased that you had the car I wanted with the desired interior. Would ask for Luis Navarijo again. He was very helpful and polite.

DEALERRATER
PAMAYERNIK
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Easy purchase experience

Friendly staff, very flexible about payment. Nancy in Finance is patiently waiting for the COVID-19 delays with MVA to be resolved. William was our sales rep and he did everything he should and delivered the desired vehicle from another dealership within one day.

GOOGLE
Daniela García Mayurí
Full Star Full Star Full Star Full Star Full Star
6-18-2020
DEALERRATER
MCD
Full Star Full Star Full Star Full Star Full Star
6-18-2020
I was honestly not sure what to expect looking for a car...

I was honestly not sure what to expect looking for a car during Covid but I was very pleased with the cleanliness, the social distancing and I was very comfortable with my whole experience. Mark Lawson was very polite, genuine, patient, and answered all of my questions. I was not expecting to actually come home with a new SUV yesterday but everything just seemed right. Not only did I pay less than what I expected to pay but I also got more for my trade-in than I expected to get. There was no need to haggle and no high pressure upselling. I highly recommend Shockley Honda.

DEALERRATER
Saglelaura
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Great experience! I'm very happy with my purchase. They...

Great experience! I'm very happy with my purchase. They made everything easy and answered all my questions. I would go back to Shockley Honda.

DEALERRATER
nachamasol
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Everyone was very attentive and answered all my...

Everyone was very attentive and answered all my questions. I liked that people weren't TOO aggressive and allowed me to make my decision in peace.

YELP
Dawn V.
Full Star Full Star Full Star Full Star Full Star
6-16-2020

Big shout out to Shockley Honda, and specifically Nathaniel Janes for their thoroughness and honesty! My daughter's car was intentionally mis-diagnosed for an AC issue by Auto Nation Honda in Dulles which they said would cost her $2,400. We decided to take her car to Shockley for a second option. Nathaniel Janes found the real issue/repair she needed was under extended warranty for FREE repair. We are SO VERY GLAD we went to Shockley for that 2nd opinion! Thanks again to Shockley Honda and Nathaniel Janes for your excellent service....you will get ALL my family's business from this day forward!!!

DEALERRATER
db
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Paula, Luis and Nancy all helped to make the online sale...

Paula, Luis and Nancy all helped to make the online sale and home delivery of my vehicle as smooth as possible. Lots of communication from Luis!

DEALERRATER
Happy customer
Full Star Full Star Full Star Full Star Full Star
6-14-2020
We meet with Dave, who provided excellent customer...

We meet with Dave, who provided excellent customer service. Very friendly and knowledgeable! I definitely recommend them to anyone looking for a new or used car.

DEALERRATER
inaswinney
Full Star Full Star Full Star Full Star Full Star
6-12-2020
I had a great experience buying my 2014 Prius! Everyone I...

I had a great experience buying my 2014 Prius! Everyone I talked to was very nice and very helpful especially Mark and Paula. Thank you

GOOGLE
Rick Bentley
Full Star Full Star Full Star Full Star Full Star
6-12-2020
Rick Bentley

My mother in law bought an economical used car and discovered an issue. The sales and service team went above and beyond to make it right. Very fair and honest.

YELP
Edward S.
Full Star Full Star Full Star Full Star Full Star
6-6-2020

Easiest car buying experience ever! salesman Bill Collings is so easy to work with, no pressure. Finance (Nancy) very easy going as well. And then they drove the car to my hose for me!!! This was actually a pleasurable experience!! i would highly recommend Shockley Honda!

GOOGLE
Willie Randolph
Full Star Full Star Full Star Full Star Full Star
6-5-2020