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Service: 301-245-0862
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SERVICE DEPARTMENT

Our Location

Shockley Honda
7400 Shockley Drive
Frederick, MD 21704

Service: 301-245-0862
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Special
$60 Off a Set of 4 Tires!

$60 Off a Set of 4 Tires!

Present this coupon for $60 off a set of 4 tires purchased at Shockley Honda! Get Honda Authorized Replacement Tires for original fit and performance and help maintain optimal mileage and safety.

With coupon only, not valid with other offers or towards the purchase of batteries. DISCOUNT CODE 60Off4

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$5 Off Oil and Filter Change

Save $5 on your oil change with coupon

Few things are more important to the overall performance of your engine than the oil filter that keeps it clean. We use Honda Genuine oil filters, specifically designed for your Honda.

Plus taxes and fees where applicable. Please present coupon at write-up. Not to be combined with any other offers or discounts. Expires 08/31/2020 DISCOUNT CODE Aug5

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Meet Our Service Staff

Service Director Gail  Sterling
X
301-694-5400 x1515
Gail Sterling
Service Director
Gail Sterling
Facility Director   Robert  Pellicot
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301-694-5400 x1500
Facility Director
Robert Pellicot
Service Analyst  Katy  Ochs
X
301-694-5400 x1501
Service Analyst
Katy Ochs
Service Department Dan  Atias
X
301-694-5400 x1109
Dan Atias
Service Department
Dan Atias
Service Advisor Terri Churchill
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301-694-5400
Service Advisor
Terri Churchill
  Service Advisor  Chris  Drennan
X
301-694-5400 x1508
Chris Drennan
Service Advisor
Chris Drennan
Service Advisor Cindy East
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301-694-5400 x1504
Cindy East
Service Advisor
Cindy East
Service Advisor Ron  King
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301-694-5400 x1506
Service Advisor
Ron King
  Service Advisor   Joe  Sheedy
X
301-694-5400 x1503
Joe Sheedy
Service Advisor
Joe Sheedy
Service Advisor Maurice Summers
X
301-694-5400 x1505
Maurice Summers
Service Advisor
Maurice Summers
Service Department Nate Janes
X
Service Department
Nate Janes
Shop Foreman Matt Howard
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Honda Master Technician Acura master technician Maryland State Inspector Shop Foreman
Shop Foreman
Matt Howard
Team Lead Adam Dieterich
X
Honda Master Technician
Team Lead
Adam Dieterich
MSI Technicican Brian Ferree
X
MSI Technicican
Brian Ferree
Honda Technician Alexis Llerena
X
Honda Technician
Honda Technician
Alexis Llerena
Honda Master Technician Tom Price
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Honda master technician
Honda Master Technician
Tom Price
Honda Master Technician Paul Dennis
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Honda Master Technician
Honda Master Technician
Paul Dennis
Honda Technician Juan  Fernandez
X
Honda Technician
Honda Technician
Juan Fernandez
Honda Technician Blaine Schildt
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Honda Technician
Honda Technician
Blaine Schildt
Honda Technician / MSI Lee Cox
X
Honda Technician Maryland Sate Inspector
Honda Technician / MSI
Lee Cox
Honda Technician Cory Gladhill
X
Honda Technician
Honda Technician
Cory Gladhill
Honda Technician Matthew Caceres
X
301-694-5400
Honda Technician
Matthew Caceres
Honda Technician Joshua Fleming
X
301-694-5400
Honda Technician
Joshua Fleming
Facilities Support Koliu Kolev
X
Facilities Support
Koliu Kolev
ASE-Certified Technicians Service  Technician Team
X
ASE-Certified Technicians
Service Technician Team
Service Valet Elvis  Johnson
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Service Valet
Elvis Johnson
Director of Happiness Hazel the Dog
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Fluent in Barks
Director of Happiness
Hazel the Dog

Contact Information


Everyone was super nice and professional, Mark Lawson was very helpful and clear about everything, really good service. Really glad to have bought my first care there!

- melissa.norio, DEALERRATER

Recently bought a used toyota rav 4 the truck is amazing. The best part was the sales people I dealt with Paula over the phone she worked so hard to get me into the truck I wanted. Charles is the salesman I dealt with at the dealership and he was so down to earth. Go talk to them they are great.

- Amanda Miller, GOOGLE

Dave was an amazing dealer. answered any questions i had about the car buyer experience having been my first time i’ve bought a car. I highly recommend dave to any teens who are looking for there first car.

- zackwerner372, DEALERRATER

What an outstanding staff, especially Herb Ray and David Salvas. Their service was excellent and treated me like a close friend. They are trustworthy and I would gladly do business with them again.

- jimmy g, DEALERRATER

We loved the no-haggle pricing, and that we could have done the whole process online. And Luis Navarijo was great. Very nice and very patient.

- melissa, DEALERRATER

Bill Colling was Great

- Anthony Lapara, GOOGLE

Dealing with David Salvas was the best car buying experience I ever had.. and this is my 14th car. Thanks David for being such a great help. My friends and I were extremely pleased with the your knowledge & salesmanship. My friend will come to you to buy his Pilot soon.

- eijaz77, DEALERRATER

Good, fast, friendly service. Clean and safe.

- Esther Kusnick, GOOGLE

This Honda dealership is the best in Maryland from service to buying new. Brandon in the service department is a stellar employee and such a pleasure to work with.

- Jesa Ferry, GOOGLE

First class

- Michael Kaufman, GOOGLE

The sales people that I worked with were very helpful in explaining everything in layman's terms. They listened to what I was looking for in a car, and did not pressure me into buying or financing against my interests. Darren was able to find a car with the make, model, and color I was looking for,...

- mgsimms, DEALERRATER

My family has brought vehicles from Shockley over the last four years. Each time it has been a great experience. From sales rep, test drive to finance, all very courtesy and did everything in their power to meet all our request.

- jthom829, DEALERRATER

Mark Lawson did a great job of explaining every part of the car-buying process, and went out of the way to work out a good deal for us. I've only had the car for a few hours, but I'm quite happy with it so far.

- Lora Sigmon-Chatham, GOOGLE

WOW what an awesome dealer! I loved the no pressure atmosphere. They truly go above and beyond expectations! Mark Lawson and Nancy Wilkes were absolutely wonderful to work with. Josh is a technology wizard.

- Heather, DEALERRATER

Excellent

- Guru68J26, CARGURUS

Shockley Honda provided excellent customer service overall. The sales associate was very helpful, friendly and responsive in ensuring customer satisfaction. Would highly recommend Shockley Honda

- Alli.schweizer, DEALERRATER

Was pleased that you had the car I wanted with the desired interior. Would ask for Luis Navarijo again. He was very helpful and polite.

- mjlacey, DEALERRATER

Friendly staff, very flexible about payment. Nancy in Finance is patiently waiting for the COVID-19 delays with MVA to be resolved. William was our sales rep and he did everything he should and delivered the desired vehicle from another dealership within one day.

- PAMAYERNIK, DEALERRATER

I was honestly not sure what to expect looking for a car during Covid but I was very pleased with the cleanliness, the social distancing and I was very comfortable with my whole experience. Mark Lawson was very polite, genuine, patient, and answered all of my questions. I was not expecting to...

- MCD, DEALERRATER

Great experience! I'm very happy with my purchase. They made everything easy and answered all my questions. I would go back to Shockley Honda.

- Saglelaura, DEALERRATER

Everyone was very attentive and answered all my questions. I liked that people weren't TOO aggressive and allowed me to make my decision in peace.

- nachamasol, DEALERRATER

Big shout out to Shockley Honda, and specifically Nathaniel Janes for their thoroughness and honesty! My daughter's car was intentionally mis-diagnosed for an AC issue by Auto Nation Honda in Dulles which they said would cost her $2,400. We decided to take her car to Shockley for a second option....

- Dawn V., YELP

Paula, Luis and Nancy all helped to make the online sale and home delivery of my vehicle as smooth as possible. Lots of communication from Luis!

- db, DEALERRATER

We meet with Dave, who provided excellent customer service. Very friendly and knowledgeable! I definitely recommend them to anyone looking for a new or used car.

- Happy customer, DEALERRATER

I had a great experience buying my 2014 Prius! Everyone I talked to was very nice and very helpful especially Mark and Paula. Thank you

- inaswinney, DEALERRATER

My mother in law bought an economical used car and discovered an issue. The sales and service team went above and beyond to make it right. Very fair and honest.

- Rick Bentley, GOOGLE

Easiest car buying experience ever! salesman Bill Collings is so easy to work with, no pressure. Finance (Nancy) very easy going as well. And then they drove the car to my hose for me!!! This was actually a pleasurable experience!! i would highly recommend Shockley Honda!

- Edward S., YELP

They emailed me the next day with all needed information.

- BP_Guru2020, CARGURUS

Charlie Beatty is the cream of the crop when it comes to sales. He was incredibly helpful and attentive and the entire Team was fabulous. They were very knowledgeable and able to answer all of our questions, fun to work with, and delivered excellent service.

- hanojah, DEALERRATER

We knew exactly that we wanted a 2019 Ridgeline Sport AWD and the dealership had what we were looking for. The salesman Mike Morales let us take the truck for an extended drive and was knowledgeable about the Ridgeline and able to answer all questions. We got a great deal on the truck and are very...

- Andrew Long, GOOGLE

Best car buying experience I've had. They took my trade in and delivered my vehicle to me, the paperwork was simple - and the price was great!! I will definitely be shopping here again for our next car needs. We worked with David- he was great. Super attentive and easy to work with. We love our new...

- Christina Vivelo, GOOGLE

I had a great experience buying a 2016 CRV here. We worked with Christian who was knowledgeable, helpful, and hooked us up with everything we needed, including test drives and details on the purchase. The price was very fair, and the finance team beat the already great financing deal my credit...

- MShutt, DEALERRATER

David salvas was extremely helpful in helping me through my car shopping experience. He answered all my question and was extremely patient with helping me as I tried to figure out my financial situation.

- Ggrn75, DEALERRATER

Paula, David and the entire team made my car buying experience during the coronavirus pandemic a breeze! My car was safely delivered to my home and most of the paperwork was done online to ensure a smooth transition..

- Kathy L, DEALERRATER

Scott K- David was amazing with his knowledge of the Honda product. Answered all of our questions and was available anytime we needed him. Excellent service

- Skauf_992000, DEALERRATER

Mark was great to work with, got the CRV I've always wanted! We'll be back in the future if we need another Honda!

- [email protected], DEALERRATER

Helpful

- Harold Rock, GOOGLE

My husband and I bought a new civic with Mark. He has great communication skills and patience. Thanks, Mark. His manager and the lady in finance were also top notch. Thank you.

- Susanl, DEALERRATER
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