Shockley Honda
Sales: 301-245-0861
Service: 301-245-0862
Close
Shockley Honda Home Icon
SERVICE DEPARTMENT

Our Location

Shockley Honda
7400 Shockley Drive
Frederick, MD 21704

Service: 301-245-0862
Scroll Up

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 7:00 pm
Saturday7:00 am - 5:00 pm
SundayClosed
Scroll Down
Service Ad Campaign

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Special
$60 Off a Set of 4 Tires!

Present this coupon for $60 off a set of 4 tires purchased at Shockley Honda! Get Honda Authorized Replacement Tires for original fit and performance and help maintain optimal mileage and safety.

With coupon only, not valid with other offers or towards the purchase of batteries. DISCOUNT CODE 60Off4

$5 Off Oil and Filter Change

Save $5 on your oil change with coupon

Few things are more important to the overall performance of your engine than the oil filter that keeps it clean. We use Honda Genuine oil filters, specifically designed for your Honda.

Plus taxes and fees where applicable. Please present coupon at write-up. Not to be combined with any other offers or discounts. Expires 1/31/2020 DISCOUNT CODE Jan5

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Special
$50 Off Any Brake Repair!

Save $50

Take $50 off ANY brake replacement or repair.

With coupon only, not valid with other offers or previous purchases. Does not include brake fluid exchange service. Must be presented at time of write up. Coupon Code JAN50. - Expires: 1/31/2020

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Director Gail  Sterling
X
301-694-5400 x1515
Gail Sterling
Service Director
Gail Sterling
Facility Director   Robert  Pellicot
X
301-694-5400 x1500
Facility Director
Robert Pellicot
Service Analyst  Katy  Ochs
X
301-694-5400 x1501
Service Analyst
Katy Ochs
Service Department Dan  Atias
X
301-694-5400 x1109
Dan Atias
Service Department
Dan Atias
Service Advisor Brandon Ade
X
301-694-5400
Service Advisor
Brandon Ade
Service Advisor Terri Churchill
X
301-694-5400
Service Advisor
Terri Churchill
  Service Advisor  Chris  Drennan
X
301-694-5400 x1508
Chris Drennan
Service Advisor
Chris Drennan
Service Advisor Cindy East
X
301-694-5400 x1504
Cindy East
Service Advisor
Cindy East
Service Advisor Ron  King
X
301-694-5400 x1506
Service Advisor
Ron King
  Service Advisor   Joe  Sheedy
X
301-694-5400 x1503
Joe Sheedy
Service Advisor
Joe Sheedy
Service Advisor Maurice Summers
X
301-694-5400 x1505
Maurice Summers
Service Advisor
Maurice Summers
Service Department Nate Janes
X
Service Department
Nate Janes
Shop Foreman Matt Howard
X
Honda Master Technician Acura master technician Maryland State Inspector Shop Foreman
Shop Foreman
Matt Howard
Team Lead Adam Dieterich
X
Honda Master Technician
Team Lead
Adam Dieterich
MSI Technicican Brian Ferree
X
MSI Technicican
Brian Ferree
Honda Master Technician Ronnie Wachter
X
Honda Master Technician
Honda Master Technician
Ronnie Wachter
Honda Technician Alexis Llerena
X
Honda Technician
Honda Technician
Alexis Llerena
Honda Master Technician Tom Price
X
Honda master technician
Honda Master Technician
Tom Price
Honda Master Technician Paul Dennis
X
Honda Master Technician
Honda Master Technician
Paul Dennis
Honda Technician Juan  Fernandez
X
Honda Technician
Honda Technician
Juan Fernandez
Honda Technician Blaine Schildt
X
Honda Technician
Honda Technician
Blaine Schildt
Honda Technician / MSI Lee Cox
X
Honda Technician Maryland Sate Inspector
Honda Technician / MSI
Lee Cox
Honda Technician Cory Gladhill
X
Honda Technician
Honda Technician
Cory Gladhill
Honda Technician Matthew Caceres
X
301-694-5400
Honda Technician
Matthew Caceres
Courtesy Shuttle Driver Koliu Kolev
X
Courtesy Shuttle Driver
Koliu Kolev
ASE-Certified Technicians Service  Technician Team
X
ASE-Certified Technicians
Service Technician Team
Service Valet Elvis  Johnson
X
Service Valet
Elvis Johnson
Director of Happiness Hazel the Dog
X
Fluent in Barks
Director of Happiness
Hazel the Dog

Contact Information


Great help with my Honda radio code

- B Shores, GOOGLE

If you go there to buy car make sure you’re buying it because the price is better than any other you can find around. The “Shockly experience” is nothing to be wild about, it’s gone gone downhill since I bought my first Honda in 2012. In 2012 they said I’d get free oil changes for three...

- Jason Seibert, GOOGLE

Mark Lawson was wonderful to work with! I recently purchased a 2016 Certified Pre Owned Honda Odyssey at Shockley Honda. Mark was very knowledgeable and great at answering all of my questions about the vehicle and the loan process. I highly recommend Mark Lawson and the team at Shockley Honda!

- mrsmandy, DEALERRATER

I went to Shockley to sell my 2011 Honda Element EX. I met with Mark Lawson and he made the experience easy and worthwhile. I appreciated the attention to detail to ensure I got all I could probably get for my vehicle with no extra hassle.

- DR, DEALERRATER

Mark Lawson and Frank Taylor were terrific and truly helped us each step of the way in purchasing our new 2019 Accord Hybrid!! Mark made us feel very comfortable and welcomed; and Frank was very personable and thorough in explaining all the finance and service coverages as well as additional...

- navy_gas_man, DEALERRATER

Awesome dealership. Great service.

- Jerry Ryan, GOOGLE

We were in need of a new car, so we called Shockey. After speaking with someone on the phone, we were referred to Mark. My wife initially looked at a Nissan online, but I wanted a Toyota. Mark found a great 15 Rav4 for us, and we couldn't be happier. Mark is a really nice guy, knowledgeable, and...

- timberlee9832, DEALERRATER

I bought a Certified Pre-Owned Honda CRV from Shockley for my daughter a couple days ago. It was a great experience. First of all, the car was in excellent shape. We first worked with Mark Lawson on the test drive and the initial information about the car. We'd had a detailed test drive session on...

- Mary, DEALERRATER

We had the best experience at Shockley Honda. David was by far the best salesman we have ever worked with and my husband and I have purchased many cars, too many! David is kind and courteous and just so easy to work with. We plan on going back to lease a car for our son. We HIGHLY recommend David...

- tracy1940, DEALERRATER

Just bought a used 2016 Toyota RAV4 from this dealership, they have such a nice selection of vehicles and a really good staff. The best thing of all would have to be our salesman, Austin. He knows his stuff. Knew so much about the car and extended warranty's and so on. Any question we had, he had...

- Travis W., YELP

Dave is always available to help with the sales process. From test driving to tagging the vehicle he couldn't have been better. He is always a friend and there to say hi to when we come in. I've dealt with him twice now at Shockley and both times he has been professional and friendly. He always...

- Cliff, DEALERRATER

One of the only places that has a super clean area to relax at while car is getting fixed. Lovely lending library. Free refreshments. Nice place for kids to let off steam. They really seem to treat staff great ..incredible Christmas party ..that I stumbled unto when I walked in the other day.

- Melanie Johnson, GOOGLE

We recently bought a 2019 CR-V at Shockley. When I first contacted them, Paula reached out through text message and got an appointment set up for us right away. We met with Chris Benner who was on time for the appointment, professional and friendly. He had the model and trim that we were most...

- Claire Marshall, GOOGLE

Got my new vehicle here. They got me the best deal and worked with what I could afford and my down payment. They even gave me some extra perks. If you are even in the market for a vehicle go here. Ask for Chris Benner and he will definitely make it the best and easiest experience buying a vehicle.

- mandee york, GOOGLE

Yesterday I bought a Honda CRV from Shockley . I had the pleasure of working with Mark Lawson and he was AMAZING. The day before we went to Shockley Honda we went to another Honda dealership in Gaithersburg and had a terrible experience. The sales person was unfriendly and rude and tried to charge...

- dpark, DEALERRATER

Great service. Super staff.

- nicole walsh, GOOGLE

We had a great experience with Mark Lawson trading in our car for a new one. Everything went smoothly and we are very happy with our new vehicle.

- Brandon F, DEALERRATER

I recently had a great experience at Shockley Honda. The sales person Mark Lawson was very exceptional which made the purchase go ever so smoothly. Shockley Honda is Awesome! Luis G

- luis G, DEALERRATER

Friendly and knowledgeable, great prices.

- Judi Strong, GOOGLE

We purchased a new 2019 CRV and are very satisfied with not only the vehicle but also the purchasing experience. Austin Warfield was not only very knowledgeable but also a pleasure to work with.

- Donna Young, GOOGLE

As far as a car dealer goes these are nice people and I don’t like many car salesman there are many amenities here to use while you wait for service there is a kids section with blocks and a chalk board and some other stuff they have vending machines and free fruit to eat as well as coffee tea...

- Elyse Horvath, GOOGLE

We spotted a car on Shockley's website that we were interested in, so we called in with some questions. The assistant we spoke with said she would find out the answers and call us back. When she called back, she had the answers to our questions and she also helped with setting up a scheduled time...

- Diane E., DEALERRATER

The sales representative (Mark Lawson) was very kind and helpful with getting us started in our new used car. We did not feel pressured into buying and he was very polite to work with. The financial representative (Nancy Wilks) on the other hand didn’t come off nearly as friendly and seemed...

- elc121082, DEALERRATER

Purchased my 2010 Honda Sport Fit and have taken it to Shockley for ALL recommended services since then. Chris has always been my go-to service advisor. In my experience he is diligent, conscientious, friendly and honest. All work by the service department technicians has been done properly the...

- NavyCPO, DEALERRATER

I requested a quote on a Ridgeline and they gave me the information I requested.

- CARGURUS

Maurice is awesome 👍

- Jena Rizziello, GOOGLE

WOW. Who ever thought a car buying experience could be so fast and easy. It all began with looking to trade in my 2016 Jeep Cherokee. I was recommended to Honda by my father in law. I made an appointment with David Salvas. After getting to the appointment early i was very surprised. He was already...

- Nick1227B, DEALERRATER

Our positive experience with Shockley Honda has lasted over a decade. We received a recommendation about them and purchased a 2010 Accord. The service department is both thorough and accommodating. We recently purchased a 2019 CRV. Our treatment by sales representative Charles Beatty was excellent...

- rnfmh, DEALERRATER

I bought a car from Shockley this past weekend and let me tell you it was a great experience. My experience took a big chunk of my Saturday but I was prepared for that because it is buying a car after all. I had tons of questions and was being a pain but everyone was very helpful and very patient...

- Sarah S., YELP

Professional service. Great people to work with.

- Andrew Mannarino, GOOGLE

Outstanding customer service. Simply, quick and no upselling. Highly recommend Christian as a sales rep.

- Paul C., YELP

I looked up their November special for a 2019 Honda Accord and thought the price was good. Chris B was my salesman. He is very knowledgeable about the car and a straight shooter, no BS which I like because I don't really want to spend much time at the dealership. I know what I want and they gave me...

- Chi Alison Pakenham, GOOGLE

If you go here, be sure to ask for Herb, he is incredible.

- Daniel Patton, GOOGLE

Was great the response was fantastic. Thanks u guys

- CARGURUS

My best car buying experience. In and out within one hour. Very friendly and helpful staff, I highly recommend this dealership! Thank you Shockley Honda.

- Roy Puerto, GOOGLE
View All Testimonials