Sales: 301-245-0861
Service: 301-245-0862
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PARTS DEPARTMENT

Our Location

Shockley Honda
7400 Shockley Drive
Frederick, MD 21704

Parts: 301-245-0863
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Parts Hours

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Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Special
DIY Parts Special

Purchase three Oil Filters and Receive one FREE!

Purchase must be over parts retail counter.

*Not valid with any other offers.

Meet Our Parts Staff

  Parts Manager  Steve  Shank
X
301-694-5400 x1700
Parts Manager
Steve Shank
  Parts Consultant Dan  Best
X
301-694-5400 x1701
Parts Consultant
Dan Best
  Parts Consultant   Patrick  Harmon
X
301-694-5400 x1703
Parts Consultant
Patrick Harmon
Parts Clerk Austin Musgrove
X
301-694-5400
Parts Clerk
Austin Musgrove
Parts Consultant   Dan  Purcell
X
301-694-5400 x1702
Parts Consultant
Dan Purcell

Contact Information


The sales people that I worked with were very helpful in explaining everything in layman's terms. They listened to what I was looking for in a car, and did not pressure me into buying or financing against my interests. Darren was able to find a car with the make, model, and color I was looking for,...

- mgsimms, DEALERRATER

My family has brought vehicles from Shockley over the last four years. Each time it has been a great experience. From sales rep, test drive to finance, all very courtesy and did everything in their power to meet all our request.

- jthom829, DEALERRATER

Mark Lawson did a great job of explaining every part of the car-buying process, and went out of the way to work out a good deal for us. I've only had the car for a few hours, but I'm quite happy with it so far.

- Lora Sigmon-Chatham, GOOGLE

WOW what an awesome dealer! I loved the no pressure atmosphere. They truly go above and beyond expectations! Mark Lawson and Nancy Wilkes were absolutely wonderful to work with. Josh is a technology wizard.

- Heather, DEALERRATER

Excellent

- Guru68J26, CARGURUS

Shockley Honda provided excellent customer service overall. The sales associate was very helpful, friendly and responsive in ensuring customer satisfaction. Would highly recommend Shockley Honda

- Alli.schweizer, DEALERRATER

Was pleased that you had the car I wanted with the desired interior. Would ask for Luis Navarijo again. He was very helpful and polite.

- mjlacey, DEALERRATER

Friendly staff, very flexible about payment. Nancy in Finance is patiently waiting for the COVID-19 delays with MVA to be resolved. William was our sales rep and he did everything he should and delivered the desired vehicle from another dealership within one day.

- PAMAYERNIK, DEALERRATER

I was honestly not sure what to expect looking for a car during Covid but I was very pleased with the cleanliness, the social distancing and I was very comfortable with my whole experience. Mark Lawson was very polite, genuine, patient, and answered all of my questions. I was not expecting to...

- MCD, DEALERRATER

Great experience! I'm very happy with my purchase. They made everything easy and answered all my questions. I would go back to Shockley Honda.

- Saglelaura, DEALERRATER

Everyone was very attentive and answered all my questions. I liked that people weren't TOO aggressive and allowed me to make my decision in peace.

- nachamasol, DEALERRATER

Big shout out to Shockley Honda, and specifically Nathaniel Janes for their thoroughness and honesty! My daughter's car was intentionally mis-diagnosed for an AC issue by Auto Nation Honda in Dulles which they said would cost her $2,400. We decided to take her car to Shockley for a second option....

- Dawn V., YELP

Paula, Luis and Nancy all helped to make the online sale and home delivery of my vehicle as smooth as possible. Lots of communication from Luis!

- db, DEALERRATER

We meet with Dave, who provided excellent customer service. Very friendly and knowledgeable! I definitely recommend them to anyone looking for a new or used car.

- Happy customer, DEALERRATER

I had a great experience buying my 2014 Prius! Everyone I talked to was very nice and very helpful especially Mark and Paula. Thank you

- inaswinney, DEALERRATER

My mother in law bought an economical used car and discovered an issue. The sales and service team went above and beyond to make it right. Very fair and honest.

- Rick Bentley, GOOGLE

Easiest car buying experience ever! salesman Bill Collings is so easy to work with, no pressure. Finance (Nancy) very easy going as well. And then they drove the car to my hose for me!!! This was actually a pleasurable experience!! i would highly recommend Shockley Honda!

- Edward S., YELP

They emailed me the next day with all needed information.

- BP_Guru2020, CARGURUS

Charlie Beatty is the cream of the crop when it comes to sales. He was incredibly helpful and attentive and the entire Team was fabulous. They were very knowledgeable and able to answer all of our questions, fun to work with, and delivered excellent service.

- hanojah, DEALERRATER

We knew exactly that we wanted a 2019 Ridgeline Sport AWD and the dealership had what we were looking for. The salesman Mike Morales let us take the truck for an extended drive and was knowledgeable about the Ridgeline and able to answer all questions. We got a great deal on the truck and are very...

- Andrew Long, GOOGLE

Best car buying experience I've had. They took my trade in and delivered my vehicle to me, the paperwork was simple - and the price was great!! I will definitely be shopping here again for our next car needs. We worked with David- he was great. Super attentive and easy to work with. We love our new...

- Christina Vivelo, GOOGLE

I had a great experience buying a 2016 CRV here. We worked with Christian who was knowledgeable, helpful, and hooked us up with everything we needed, including test drives and details on the purchase. The price was very fair, and the finance team beat the already great financing deal my credit...

- MShutt, DEALERRATER

David salvas was extremely helpful in helping me through my car shopping experience. He answered all my question and was extremely patient with helping me as I tried to figure out my financial situation.

- Ggrn75, DEALERRATER

Paula, David and the entire team made my car buying experience during the coronavirus pandemic a breeze! My car was safely delivered to my home and most of the paperwork was done online to ensure a smooth transition..

- Kathy L, DEALERRATER

Scott K- David was amazing with his knowledge of the Honda product. Answered all of our questions and was available anytime we needed him. Excellent service

- Skauf_992000, DEALERRATER

Mark was great to work with, got the CRV I've always wanted! We'll be back in the future if we need another Honda!

- [email protected], DEALERRATER

Helpful

- Harold Rock, GOOGLE

My husband and I bought a new civic with Mark. He has great communication skills and patience. Thanks, Mark. His manager and the lady in finance were also top notch. Thank you.

- Susanl, DEALERRATER

Mark Lawson was very courteous and professional, explained everything well and was a pleasure to work with. Thank you Mark for making the process easy and putting up with my dad giving you a hard time about waiting.

- rachelrabat, DEALERRATER

We knew about Schockley from research that my wife had done several months before. They seemed to be very popular Our experience with them was GREAT! I contacted the sales people (POC Gary Brooks) about a month before our visit to discuss what we were looking for. Gary provided details of his...

- David Hyde, GOOGLE

Super patient! Mark was super patient with me through the whole process. Amazing experience. We all got an excellent and very professional service with him!

- Marcelabreyes30, DEALERRATER

Great service. Mark made the car buying experience as smooth as possible and was a pleasure to work with. Overall a great place and would buy a car here again.

- Matt.kostiuk21, DEALERRATER

Excellent!

- kellie wilkinson, GOOGLE

Mark was very informative, knowledgeable, professional and patient. He went above and beyond to provide great customer service and answers to all my questions. This made my car buying experience great!

- Pam, DEALERRATER

I was very pleased with Mark's support and communication throughout the car buying experience. He was kind and informative, and I enjoyed working with Shockley.

- LeeTaylor83, DEALERRATER

We had a wonderful experience with Mark! He was helpful in explaining everything and made the process very smooth! We would absolutely recommend Shockley Honda for a new or used car purchase!

- Elizabeth, DEALERRATER

Mark was professional and courteous throughout the process. Process to buy took way too long and not happy with back and forth process of trade-in

- michaeldg, DEALERRATER

My wife and I bought our first new car together here. Mark, and the rest of the staff were incredibly kind and caring through the whole experience!

- Kylejconrad88, DEALERRATER

We has a great experience buying our first new car! We would definitely recommend this dealership to anyone! The staff was very professional and friendly!

- Rebecca, DEALERRATER

I enjoyed working with Mark on my car purchase and appreciate his no-pressure style, plus he was very informative. He exceeded my expectations, the same goes to Nancy Wilkes who was very patient and efficient. Thank you both for making the decision making process easy for me.

- Yatna A., DEALERRATER

Nick Selby and Mark Lawson made the trade in and purchase of a new vehicle process streamlined and painless. Although car buying can be fraught with frustration and unknows, I did not have this experience in interactions with Nick and Mark, and Shockley staff. Special accommodations were made not...

- googaga360, DEALERRATER

I worked primarily with Mark Lawson, who I think provided an excellent level of service. He was helpful through every step of the car buying and trade-in process, was friendly and worked efficiently to get me into a sweet new car!

- Ben, DEALERRATER

Had a nice experience with Bill from this dealership. He explained a lot about the CRV and offered help on the gadgets.

- Tim, CARGURUS

Great follow up to my questions about a 2020 Accord. Thanks.

- GuruP13G4, CARGURUS
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