HondaTrue Certified Program in Frederick, MD

“ Mark Lawson did a great job of explaining every part of the car-buying process, and went out of the way to work out a good deal for us. I've only had the car for a few hours, but I'm quite happy with it so far. ”

“ WOW what an awesome dealer! I loved the no pressure atmosphere. They truly go above and beyond expectations! Mark Lawson and Nancy Wilkes were absolutely wonderful to work with. Josh is a technology wizard. ”

“ Excellent ”

“ Shockley Honda provided excellent customer service overall. The sales associate was very helpful, friendly and responsive in ensuring customer satisfaction. Would highly recommend Shockley Honda ”

“ Was pleased that you had the car I wanted with the desired interior. Would ask for Luis Navarijo again. He was very helpful and polite. ”

“ Friendly staff, very flexible about payment. Nancy in Finance is patiently waiting for the COVID-19 delays with MVA to be resolved. William was our sales rep and he did everything he should and delivered the desired vehicle from another dealership within one day. ”

“ I was honestly not sure what to expect looking for a car during Covid but I was very pleased with the cleanliness, the social distancing and I was very comfortable with my whole experience. Mark Lawson was very polite, genuine, patient, and answered all of my questions. I was not expecting to actually come home with a new SUV yesterday but everything just seemed right. Not only did I pay less than what I expected to pay but I also got more for my trade-in than I expected to get. There was no need to haggle and no high pressure upselling. I highly recommend Shockley Honda. ”

“ Great experience! I'm very happy with my purchase. They made everything easy and answered all my questions. I would go back to Shockley Honda. ”

“ Everyone was very attentive and answered all my questions. I liked that people weren't TOO aggressive and allowed me to make my decision in peace. ”

“ Big shout out to Shockley Honda, and specifically Nathaniel Janes for their thoroughness and honesty! My daughter's car was intentionally mis-diagnosed for an AC issue by Auto Nation Honda in Dulles which they said would cost her $2,400. We decided to take her car to Shockley for a second option. Nathaniel Janes found the real issue/repair she needed was under extended warranty for FREE repair. We are SO VERY GLAD we went to Shockley for that 2nd opinion! Thanks again to Shockley Honda and Nathaniel Janes for your excellent service....you will get ALL my family's business from this day forward!!! ”

“ Paula, Luis and Nancy all helped to make the online sale and home delivery of my vehicle as smooth as possible. Lots of communication from Luis! ”

“ We meet with Dave, who provided excellent customer service. Very friendly and knowledgeable! I definitely recommend them to anyone looking for a new or used car. ”

“ I had a great experience buying my 2014 Prius! Everyone I talked to was very nice and very helpful especially Mark and Paula. Thank you ”

“ My mother in law bought an economical used car and discovered an issue. The sales and service team went above and beyond to make it right. Very fair and honest. ”

“ Easiest car buying experience ever! salesman Bill Collings is so easy to work with, no pressure. Finance (Nancy) very easy going as well. And then they drove the car to my hose for me!!! This was actually a pleasurable experience!! i would highly recommend Shockley Honda! ”

“ They emailed me the next day with all needed information. ”

“ Charlie Beatty is the cream of the crop when it comes to sales. He was incredibly helpful and attentive and the entire Team was fabulous. They were very knowledgeable and able to answer all of our questions, fun to work with, and delivered excellent service. ”

“ We knew exactly that we wanted a 2019 Ridgeline Sport AWD and the dealership had what we were looking for. The salesman Mike Morales let us take the truck for an extended drive and was knowledgeable about the Ridgeline and able to answer all questions. We got a great deal on the truck and are very satisfied with its comfort and utility. Already used it to transport two dual sport motorcycles to a riding area. I would highly recommend visiting Shockley if you are in the market for a new Honda. ”

“ Best car buying experience I've had. They took my trade in and delivered my vehicle to me, the paperwork was simple - and the price was great!! I will definitely be shopping here again for our next car needs. We worked with David- he was great. Super attentive and easy to work with. We love our new Honda! ”

“ I had a great experience buying a 2016 CRV here. We worked with Christian who was knowledgeable, helpful, and hooked us up with everything we needed, including test drives and details on the purchase. The price was very fair, and the finance team beat the already great financing deal my credit union had offered. We'll definitely come back! ”

“ David salvas was extremely helpful in helping me through my car shopping experience. He answered all my question and was extremely patient with helping me as I tried to figure out my financial situation. ”

“ Paula, David and the entire team made my car buying experience during the coronavirus pandemic a breeze! My car was safely delivered to my home and most of the paperwork was done online to ensure a smooth transition.. ”

“ Scott K- David was amazing with his knowledge of the Honda product. Answered all of our questions and was available anytime we needed him. Excellent service ”

“ Mark was great to work with, got the CRV I've always wanted! We'll be back in the future if we need another Honda! ”

“ Helpful ”

“ My husband and I bought a new civic with Mark. He has great communication skills and patience. Thanks, Mark. His manager and the lady in finance were also top notch. Thank you. ”

“ Mark Lawson was very courteous and professional, explained everything well and was a pleasure to work with. Thank you Mark for making the process easy and putting up with my dad giving you a hard time about waiting. ”

“ We knew about Schockley from research that my wife had done several months before. They seemed to be very popular Our experience with them was GREAT! I contacted the sales people (POC Gary Brooks) about a month before our visit to discuss what we were looking for. Gary provided details of his personal experience that helped me understand the hybrid technology. My wife's car is an Accura so we already had a positive experience with Honda Motorcars. The day we went to the dealer for a test drive (we were ready to buy) everything was prepared. We actually ended up selecting a different model than originally discussed. Our Salesman, Bill Workman didn't even bat an eye. The car we wanted in a color we liked was in inventory. They prepped it in record time. The Financials were summarily dispatched, a good trade-in price for our 8yr old Jeep was arranged and we drove off the lot in a brand new CR V. After driving Jeeps for several years (4 since 1999) I was very impressed with the specs and handling of the 2020 CR V Hybrid. So the decision to buy was an easy one. Shockley's customer care ethic is top notch. From the moment we got in touch to the day we drove off in the new CR V all of our contacts were professional and friendly. If look your looking for a great car-buying experience I highly recommend Shockley. ”

“ Super patient! Mark was super patient with me through the whole process. Amazing experience. We all got an excellent and very professional service with him! ”

“ Great service. Mark made the car buying experience as smooth as possible and was a pleasure to work with. Overall a great place and would buy a car here again. ”

“ Excellent! ”

“ Mark was very informative, knowledgeable, professional and patient. He went above and beyond to provide great customer service and answers to all my questions. This made my car buying experience great! ”

“ I was very pleased with Mark's support and communication throughout the car buying experience. He was kind and informative, and I enjoyed working with Shockley. ”

“ We had a wonderful experience with Mark! He was helpful in explaining everything and made the process very smooth! We would absolutely recommend Shockley Honda for a new or used car purchase! ”

“ Mark was professional and courteous throughout the process. Process to buy took way too long and not happy with back and forth process of trade-in ”

“ My wife and I bought our first new car together here. Mark, and the rest of the staff were incredibly kind and caring through the whole experience! ”

“ We has a great experience buying our first new car! We would definitely recommend this dealership to anyone! The staff was very professional and friendly! ”

“ I enjoyed working with Mark on my car purchase and appreciate his no-pressure style, plus he was very informative. He exceeded my expectations, the same goes to Nancy Wilkes who was very patient and efficient. Thank you both for making the decision making process easy for me. ”

“ Nick Selby and Mark Lawson made the trade in and purchase of a new vehicle process streamlined and painless. Although car buying can be fraught with frustration and unknows, I did not have this experience in interactions with Nick and Mark, and Shockley staff. Special accommodations were made not only to view/assess my trade in, but also in finalizing the purchase. Mark did an exceptional job coordinating the online purchase of the vehicle, handling of documentation, and personally delivered vehicle all without necessitating visiting the dealership. These accommodations were critical ensuring personal safety in light of COCID 19 outbreak. Finally, I appreciated the full disclosure in writing of pricing of the new vehicle reflecting the final out the door pricing. I did have this positive experience in interaction with other Honda dealers. ”

“ I worked primarily with Mark Lawson, who I think provided an excellent level of service. He was helpful through every step of the car buying and trade-in process, was friendly and worked efficiently to get me into a sweet new car! ”

“ Had a nice experience with Bill from this dealership. He explained a lot about the CRV and offered help on the gadgets. ”