HondaTrue Certified Program in Frederick, MD

“ I bought a car from Shockley this past weekend and let me tell you it was a great experience. My experience took a big chunk of my Saturday but I was prepared for that because it is buying a car after all. I had tons of questions and was being a pain but everyone was very helpful and very patient with us. This experience was uncharted territory for me so I am very happy I had a pleasant experience. The only negative was the finance guy who was really rude and pushy when I declined further warranty, he didn't want to take no for an answer and it was unwanted pushiness, my answer was no and he should have accepted that. ”

“ Professional service. Great people to work with. ”

“ Outstanding customer service. Simply, quick and no upselling. Highly recommend Christian as a sales rep. ”

“ I looked up their November special for a 2019 Honda Accord and thought the price was good. Chris B was my salesman. He is very knowledgeable about the car and a straight shooter, no BS which I like because I don't really want to spend much time at the dealership. I know what I want and they gave me a fair price for my trade in. I had a pre-approved car loan from my bank. I would have given them a 5 star review, except I waited for an hour to meet with their one and only finance manager on duty. The dealership is doing rather well on a Tuesday night with quite a few car buying customers. From arrival to drive away in my brand new car, it took me three and half hours. I really thought I could get it done in 2 hours with my own financing. Chris - my salesperson was great to work with. I just hope they value my time, as we all know time is money too. Overall, it was a pleasant car buying experience for me. ”

“ If you go here, be sure to ask for Herb, he is incredible. ”

“ Justin the sales person was very nice and honest trying to work a deal with me I would recommend this dealer if looking to purchase a car ”

“ Was great the response was fantastic. Thanks u guys ”

“ My best car buying experience. In and out within one hour. Very friendly and helpful staff, I highly recommend this dealership! Thank you Shockley Honda. ”

“ Good reliable cars. No pressure sales. ”

“ I had an overall positive interaction with the dealership from the beginning to the end. The staff were very professional and helpful and did not try to oversell the car or force any unwanted options on the car (like nitrofill, tint and etc). ”

“ Best ”

“ This was the fastest car buying process I've ever experienced. Bill was the salesperson that helped me out and he was pleasant from start to finish. He wasn't pushy and he listened the entire time. Dante was also great during the negotiation process and made sure I was satisfied with everything before finalizing the details. He was very approachable and made the experience stress-free as possible. A minor hiccup which led me to knock off a star was finding finger print marks on the ceiling of the drivers side. I completely missed this during the full inspection before driving it off the lot. The salesperson had missed it as well so I had to call and bring the car back because it looked like oil from a mechanics hand. Dante was very apologetic about the situation. I wasn't excited about driving back to Frederick to get it cleaned but mistakes happen. It's a brand new car so I expected it to be spotless inside and out. They offer the Shockley Advantage with a purchase of a new vehicle which I'm very pleased about. It comes with 100 free car washes, lifetime engine warranty, and more. Thank you Shockley Honda! ”

“ By far the best car buying experience I have had. Mike was great & Jennifer in finance was the Best! Highly suggest seeing them for your next car! ”

“ Really nice people to deal with, and they matched the best internet price we found. ”

“ I am always amazed by the excellent customer service at Shockley Honda. From scheduling, to service, to pick-up everyone goes out of their way to make it a pleasant experience. ”

“ Great ”

“ Quick response ”

“ This is long over due! I bought my SUV from Shockley in June/2019. I want start by saying JENNIFER SMITH in finance is AMAZING...... Very very experienced and kind hearted. My 1 year old also seemed to be very fond of her as well :) If it wasn't for Jennifer my wife and I would have purchased else where. Don't get me wrong all the staff I came in contact with seemed pleasant and was willing to help if needed. Bill, my salesman was very cool and down to earth. However, JENNIFER went well above and beyond her job to make sure my purchase was handled correctly, my vehicle was covered and it was as close as possible to my budget. Bottom line, i would definitely purchase from shockley again in the future. ”

“ All my needs and wants were met ”

“ Bought a new 2019 CRV. I worked with Chris Curry, he was awesome! Very knowledgable and friendly! This is our 4th car purchased at Shocl;ey Honda! We are a Honda family! ”

“ Service Staff is always very courteous, friendly & professional. Technicians do great work. Waiting area is customer friendly. ”

“ Purchased a 2019 Honda Accord EX-L and it was a very good experience. Justin Breeden assisted us with the purchase and Lisa Strobel gave us a terrific price. I was comparing the cost by email with several different dealerships from Cockeysville to Bethesda and all the way to Hagerstown and Shockley Honda had the best price right from the start. We were in and out quickly and we could not be happier. Would definitely consider going back in the future. Scott Y ”

“ I am writing this review for Bill, Nancy and Herb at Shockley Honda. My husband and I called in to come and look at a New Honda CR-V. We were greeted with a text video introducing our Salesman to us, which was pretty cool and personal. It was nice to know who we were working with before we even got there. We drove an hour and 15 minutes to shop at Shockley. When we arrived we walked in, met Bill and he had the car pulled up and ready to go. Being 7 months pregnant this was such a nice gesture because I didn't want to walk in the heat looking at cars. We did a walk around with Bill where he showed us the key features of the vehicle and we went on a test drive. No questions asked! The test drive was so nice we went on, because it involved different types of terrains. After our test drive we go in and talk about pricing of the vehicle. The negation process was shorter than our test drive!! That is unheard of! We let Bill and Herb know where we wanted to be and they worked with us without pushing and pulling! My husband and I were amazed by the level of professionalism Bill and the team had. Our experience was Top Notch at Shockley! As a past Car Salesman I was so impressed with this dealership and the ease of process! Nancy our finance manager was such a joy to work with! The ease of the financing process and the rapport she built with us, her customers didn't go unnoticed! Way to go Shockley Honda. Bill, Nancy and Herb are stellar!! Thank you for such a great experience! ”

“ I am writing this review for Bill, Nancy and Herb at Shockley Honda. My husband and I called in to come and look at a New Honda CR-V. We were greeted with a text video introducing our Salesman to us, which was pretty cool and personal. It was nice to know who we were working with before we even got there. We drove an hour and 15 minutes to shop at Shockley. When we arrived we walked in, met Bill and he had the car pulled up and ready to go. Being 7 months pregnant this was such a nice gesture because I didn’t want to walk in the heat looking at cars. We did a walk around with Bill where he showed us the key features of the vehicle and we went on a test drive. No questions asked! The test drive was so nice we went on, because it involved different types of terrains. After our test drive we go in and talk about pricing of the vehicle. The negation process was shorter than our test drive!! That is unheard of! We let Bill and Herb know where we wanted to be and they worked with us without pushing and pulling! My husband and I were amazed by the level of professionalism Bill and the team had. Our experience was Top Notch at Shockley! As a past Car Salesman I was so impressed with this dealership and the ease of process! Nancy our finance manager was such a joy to work with! The ease of the financing process and the rapport she built with us, her customers didn't go unnoticed! Way to go Shockley Honda. Bill, Nancy and Herb are stellar!! Thank you for such a great experience! ”

“ fast response great dealership ”

“ Bill Workman made our car buying experience stress free. His professionalism and knowledge of the product was exceptional! I would definitely buy front Shockley Honda again! ”