Customer Testimonials

Google logo
Google Feb 7, 2023

All the folks we dealt with (Gary, Chris, Bill) with were great and made the purchase very easy for us. Hope they get recognized!

Google logo
Google Feb 6, 2023

Excellent buying experience, and I would recommend to others.

Cars logo
Cars Jan 29, 2023

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to ...

Google logo
Google Jan 25, 2023

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to ...

Google logo
Google Jan 24, 2023

Google logo
Google Jan 22, 2023

I’m grateful to Gabriel and Charlie for going above and beyond to help me with the purchase of my new vehicle yesterday. Gabriel kept me informed and checked in as I waited for the vehicle to be shipped. They were both patient and understanding during the trade in process.

Google logo
Google Jan 22, 2023

Luis was very attentive and thorough. My plastic floor pads and cargo pad were not available at the time I purchased the vehicle but were ordered and installed in a few days. Austin was also very instrumental in showing me how the navigation system worked and Luis rode with me and showed me how to disable the idle feature. I was very pleased with the customer service and will definitely come back for further service needs.

Google logo
Google Jan 22, 2023

We had a great experience buying a car at Shockley Honda. It was an easy and straight forward process. Shockley Honda has the best car prices around. Our salesman was Gabriel Cassutto and he did a wonderful job explaining all the features and capabilities of the vehicle until we were satisfied. Highly recommend!!

Google logo
Google Jan 17, 2023

Salesmanship, very good. Answered all our questions. Was up front on all information about the price and the details about the accord hybrid. Gabriel gave us a good and fair trade in value. ⭐️⭐️⭐️⭐️⭐️

Google logo
Google Jan 17, 2023

Went in to discuss end of lease options for my HRV and Theresa walked me through the whole process and explained, thoroughly, all options. She was absolutely a joy to work with, and I will definitely be back for future vehicle purchases.

Google logo
Google Jan 17, 2023

I experienced great service from Gabriel Cassutto and Austin Warfield.

DealerRater logo
DealerRater Jan 14, 2023

Jared was fantastic and very helpful. I arrived an anxious mess and he immediately put me at ease. I left a few hours later with a desperately needed vehicle and it all was so smooth from start to finish! Thanks again Jared!!

Read at DealerRater

Google logo
Google Jan 13, 2023

I couldn’t be happier with Shockley Honda! I got a beautiful car at a great price with a very fair trade in allowance. Theresa Weyer-Bowie my Client Advisor was awesome and even came in on her day off to help me fill out all of the paperwork. Inventory Manager William Munoz addressed all of my concerns before I drove off the lot. A wonderful experience all around!

Google logo
Google Jan 12, 2023

I would like to sincerely thank Jared for his attention and kindness yesterday and helping me buy my car! I was very anxious and exhausted when I arrived and he was the very best at putting me at ease and giving advice! Proud new Shockley customer !! Thanks again JARED!!!!!

Google logo
Google Jan 5, 2023

Gabriel was very attentive. The process went more quickly than my previous experiences with purchasing a vehicle.

Google logo
Google Dec 31, 2022

I had a great experience working with Austin at Shockley Honda. Austin is a very knowledgable, honest and genuine salesman and made my first time buying a car calm and stress-free! He went the extra mile and then some to make the process smooth and make sure I got everything I needed. Austin rocks! I highly recommend working with him.

Google logo
Google Dec 28, 2022

Very good service and able to secure a deal only via email communication without a hassle. Highly recommended!

Google logo
Google Dec 26, 2022

Absolutely hands down best experience buying a car. We worked with Theresa and she was knowledgeable, kind, and patient. Shockley Honda definitely has the best customer service out there.

DealerRater logo
DealerRater Dec 25, 2022

Theresa was an absolute gem to work with. She kept in constant contact with us while we waited for our car to arrive. Theresa was also patient with my daily texts AND when I come to purchase my vehicle and then changed my mind from the CRV to the PASSPORT. Theresa stayed late for us and walked me through every step of the process. Excellent customer service and just an overall wonderful human.

Read at DealerRater

Google logo
Google Dec 22, 2022

I never imagined a car buying process could be so stress-free and time efficient. Gabriel was our advisor and he was extremely helpful with our purchase and went out of his way to give us the help we needed. Would recommend Gabriel and Shockley 100%.

Google logo
Google Dec 19, 2022

They had pretty much exactly what I was looking for and there was no beating around the bush. Credit application went smoothly & I took the car I wanted home a few days later.

Google logo
Google Dec 16, 2022

Working with Gabriel Cassutto on purchasing a new car for my wife was absolutely perfect! He was freindly, knowledgeable and a pleasure to work with!

Google logo
Google Dec 14, 2022

Theresa was a wonderful help from the start and was extremely friendly. She was patient, knowledgeable, and very personable. Highly recommend talking to her if you’re looking for a new car!!

Google logo
Google Dec 14, 2022

Excellent service

Google logo
Google Dec 7, 2022

Our experience with Shockley Honda has been a very positive one. The entire staff are very professional, friendly and caring. Thank you for the great service we received from the Sales Team. And the service team is great because I took my second Honda there for service. We are looking forward to servicing my 2023 Honda there as well.

Google logo
Google Dec 1, 2022

Cristian was great. I hope I spelled his name right 🤣 when you read this if its wrong sorry in advance. Lol. He was able to get me an approval at an even lower payment than expected and brought my car to me the same day. Thank you for all your help again!! 😁

Google logo
Google Nov 27, 2022

Theresa was an absolute pleasure to work with, she followed up with me every couple days to ensure I got the vehicle I wanted. She gave me very clear information about the transaction and no hidden fees. Thank you Theresa will definitely look for you when I need another car!

Google logo
Google Nov 27, 2022

Gabe helped us! He was knowledgeable, polite, honest, and a joy to work with. The kind of car salesman you want

Google logo
Google Nov 21, 2022

Easy, pleasant car-buying experience. Thank you Cristian!

Google logo
Google Nov 19, 2022

Excellent service, thank you

Google logo
Google Nov 15, 2022

Despite the struggles the industry is facing with supply, the Shockley team went above and beyond to meet my needs and see me into the car I wanted. Thanks, Shockley!

Google logo
Google Nov 15, 2022

Theresa Weyer-Bowie was great , guided me through the whole process made me feel comfortable with my purchase i would recommend her to help you for your purchase thanks again ! - Jose

Google logo
Google Nov 13, 2022

Cristian did amazing and i love my new car

Google logo
Google Nov 13, 2022

Christian was absolutely a great salesman and was even able to get us a warranty for the payment we needed.

Google logo
Google Nov 11, 2022

Worked with Gabe to buy my first car. He was awesome and very friendly and made the process a breeze while still providing all the necessary information. I am definitely going to recommend Shockley Honda to people I know and will be buying my next car from here as well.

Google logo
Google Nov 10, 2022

Christopher was excellent! No pressure and really worked for us.

Google logo
Google Nov 9, 2022

They were one of the only Honda dealerships that weren't adding a huge mark up on the cars original price. Jared (the car salesman) was absolutely wonderful, never pushy, very patient with us the entire time, and an absolute joy to work with. Would highly recommend them over any other Honda dealerships in the area.

Google logo
Google Oct 22, 2022

Will, Bryce and the whole team there is great to deal with - my wife and I would highly recommend them!

Google logo
Google Oct 22, 2022

I Had a great 1st time experience buying from a dealership. Thank you to Cristian for making that process easy.

Google logo
Google Oct 21, 2022

My husband and I had a wonderful experience finding our family car with Will Muñoz at Shockley. Will was very kind, honest, and professional. He listened attentively and went above and beyond to get us the car we wanted. We highly recommend working with Will at Shockley.

Google logo
Google Oct 19, 2022

Cristian conducts business very professionally. When I came to pick up my 2022 Honda Civic, it was very quick and smooth. I would recommend anyone looking for a Honda to Shockley Honda primarily because of Cristians service.

Google logo
Google Oct 17, 2022

This will be my second time going to Shockley Honda dealership. I have to say by far best dealership!! Greg (Service Rep) customer service was Excellent on both of my visits. I appreciate the time he took to explain the services that needed to be done on my car and providing options to cover costs. Its so refreshing to give my hard earned work money to a business who really have your best interest at heart. I live in the Germantown MD area and received the worst customer service / experience at the Germantown Criswell Honda dealership. Making the switch has ...

Google logo
Google Oct 17, 2022

Great experience here, nice and clean showroom with attentive staff. Chris was very helpful and respectful of our time.

Google logo
Google Oct 11, 2022

Charles Beatty was perfect with my car buying experience. We are very pleased with his service and expertise

Google logo
Google Oct 6, 2022

Their services are so swift and efficient.

Google logo
Google Oct 6, 2022

What an awesome place to get your Honda serviced. Love speaking with Maurice Summers and mechanic Jason Bass. They are always extremely helpful and always willing to out of their way to help and explain things to me. So professional! Thank you!

Google logo
Google Oct 4, 2022

Google logo
Google Oct 3, 2022

Cars logo
Cars Oct 2, 2022

Chris Collinson was my Client Advisor & did an outstanding job. He matched me with a great vehicle, walked me through my trade-in & I drove home in my new vehicle very satisfied. Will definitely recommend Chris & this dealership!

Google logo
Google Oct 1, 2022

I went to Shockley with no intention of purchasing a new vehicle. I was just looking at my options. But after 30 minutes with Cristian, a doctor appointment in between, I was out the door within 3 hours with my new Passport, Preslie! Cristian was a joy to work with, made the experience easy and hard to pass up! Highly recommend Shockley Honda and Cristian Martinez!

Facebook logo
Facebook Oct 1, 2022

I went to Shockley with no intention of purchasing a new vehicle. I was just looking at my options. But after 30 minutes with Christian, a doctor appointment in between, I was out the door within 3 hours with my new Passport, Preslie! Christian was a joy to work with, made the experience easy and hard to pass up! Highly recommend Shockley Honda and Christian Martinez!

Google logo
Google Sep 29, 2022

I had a great pre-owned car sales experience with William last week! I was a little nervous going to the appointment, because I don't know a lot about cars and I didn't want to be taken advantage of. I was pleasantly surprised: William was friendly, professional, and thorough. He listened to my needs and walked me through all my options based on my priorities: budget and safety are the most important since I am a first time mom. I was able to get all my questions answered and think about it over the weekend without any pressure. I ...

Google logo
Google Sep 25, 2022

If you need a vehicle, stop HERE, you won’t regret it! It was such a pleasure and frankly, refreshing to work with both Dante and Bryce. These gentleman demonstrated impeccable customer service, by way of their patient professionalism, transparent communication AND respect for me and my needs. I couldn’t be happier, looking forward to doing business again, thank you!!

Google logo
Google Sep 24, 2022

Gabriel sold me my dream car this week and I honestly couldn't be happier with the service, key to detail and just coordination on his part. He was patient with me and made sure all my questions were answered, made me feel comfortable buying the car and also just stuck with me through the pauses and paperwork. Gabriel was such a pleasure to work with. I am truly grateful for him 🙂

Google logo
Google Sep 24, 2022

Shockley Honda is the best. I just bought my third CRV, and Gabriel Cassutto went above and beyond to make my experience a good one.

Google logo
Google Sep 21, 2022

Cristian did good!!

Google logo
Google Sep 16, 2022

Google logo
Google Sep 14, 2022

Gabriel sent me a video and followed up with me several times.

Google logo
Google Sep 12, 2022

I had a great experience buying a car from this dealership! Very kind and helpful.

Google logo
Google Sep 10, 2022

I am very happy with my entire transaction at Shockley Honda. Gabriel Cassutto answered an inquiry I sent online and helped me find the CR-V hybrid that I wanted. His communication was awesome as he kept me updated every step of the way. I used outside financing and he and the management at Shockley worked with me to make every thing work in my favor. For a bonus, I am local to Shockley and they have a great service plan so I’m going back for maintenance on my car. Thank you!!!!!

Google logo
Google Sep 10, 2022

My experience at Shockley Honda was fantastic. Gabriel Cassutto was amazing. He was very informative and takes pride in delivering great customer service.

Google logo
Google Sep 8, 2022

Google logo
Google Sep 6, 2022

Christian helped us with our last car purchase. He was kind and very patient. He didn’t push us and helped us to find the right car for us.

Google logo
Google Sep 5, 2022

Austin warfield has gone over and beyond of what I expected. Truly an honest and amazing person to work with!!

Google logo
Google Sep 4, 2022

Matt, Herb, Dante and Gary were all great and provided an excellent customer experience. We had a quick and easy delivery once we picked out our Passport. I liked the online credit application process as well.

Google logo
Google Sep 4, 2022

It was an excellent experience buying and trading at Shockley

Google logo
Google Sep 3, 2022

Buying a car in an unfamiliar city can be an intimidating experience. Not so at Shockley Honda. Gabe made the entire process smooth sailing from the test drive to the dotted line, I could tell I was in good hands. The professionalism, knowledge, and patience shown by Gabriel and the other staff members quickly put my mind at ease and assured me I was making the right decision. I highly recommend shopping at Shockley Honda and be sure to have Gabe help you find your new car!

DealerRater logo
DealerRater Sep 3, 2022

Matt Marley was a great client advisor! He helped me pick out the perfect car in my budget and assisted in securing the financing too! I love that he was my point of contact throughout the experience. He does it all!

Read at DealerRater

Facebook logo
Facebook Sep 3, 2022

From my personal experience I can tell you that Mrs Ariella Crypto is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs Ariella Crypto for coming through for me during my early days of trials and errors. If you’re new to binary and forex options and you’re already giving up, take my advice. Don’t loose your hard earned money unnecessarily. Reach out to a professional team today. Do remember to mention ...

Google logo
Google Aug 27, 2022

Cristian did great

Google logo
Google Aug 25, 2022

I purchased an Acura MDX from Shockley Honda about 2 weeks ago. My salesperson Theresa was amazing from start to finish! She made sure I was satisfied with my purchase and made sure to checkin with me when I had to bring the truck back to be serviced! Everyone I dealt with was professional and courteous. I would definitely recommend anyone looking for a new or used vehicle to visit Shockley Honda!

Google logo
Google Aug 13, 2022

Cristian Martinez was friendly and easy to work with!

Google logo
Google Aug 12, 2022

Gabe was a great help in locating a vehicle for us. I highly recommend giving Shockley Honda a call if looking for a vehicle in this trying times.

Google logo
Google Aug 9, 2022

The service and dispatch teams at Shockley were able to fit us in on a busy Saturday morning/afternoon for an "emergency" oil change. Our oil status for our CRV was at 5% and we were on our way back to Florida.... Fortunately, we were taken care of by senior advisor Greg, who went to bat for us to get us scheduled into their rotation. While there was a bit of confusion in the shop as to what our car was scheduled for, especially during their lunch break, they were able to do a good job of changing our ...

Google logo
Google Aug 9, 2022

I had the pleasure of working with a representative by the name of Paula here and she was truly a phenomenal person to work with. Very polite, helpful and a wonder to speak with. She made my experience a memorable one.

Google logo
Google Aug 8, 2022

We had a great experience with Shockley. Very transparent with their pricing and friendly staff.

Facebook logo
Facebook Aug 7, 2022

Gabe was very polite and professional. He kept me well informed during the entire car buying process. He did not continue to pressure me into buying Shockley’s Advantage packages once he was aware of my firm stance on not purchasing them. I appreciated that. I will definitely recommend Shockley Honda and Gabe to friends and family interested in buying a Honda. Great experience!

Google logo
Google Aug 6, 2022

1st time buying from Shockley. Gabriel was friendly, informative and extremely helpful. I knew what I wanted and he was respectful of my time and needs. Great experience overall and I would buy here again.

Google logo
Google Aug 5, 2022

We recently used Shockley for the first time to fix an AC compressor on a 2018 CR-V. It's got a long complicated backstory but from start to finish, all of my multiple conversations and encounters with the staff at Shockley were great. They were able to provide fast appointments to get the car in every time we had to bring the car in. Everyone was very courteous and professional. Jake (service advisor) provided exemplary customer service. He was very timely and fast in giving us status updates throughout the whole process. He showed a lot of patience dealing with us ...

Google logo
Google Aug 4, 2022

Just purchased a 2019 Honda Accord and couldn’t be more satisfied. Very seamless process and the rep (Christian) was very flexible throughout every step. Highly recommend.

Facebook logo
Facebook Jul 27, 2022

We purchased our Civic at the end of our lease. The finance department got us a great rate and our sales rep William Munoz was excellent and very professional. I was pleased with the new “one person” process they now have in place. It seemed to speed the process considerably.

Google logo
Google Jul 26, 2022

Cristian Martinez was Amazing he made sure all my needs were met from the Time I stopped him in the parking lot until I drove of in my new car and I left completely happy and Satisfied he went above and beyond and out of his way for me, Thank you Cristian

Facebook logo
Facebook Jul 24, 2022

Our agent was Jared corpuz. He was personable & professional. He explained everything in detail so we understood every thing about the sale. It was great to have only one person to assist us from the beginning to the end, even with the financing. He knew what he was doing & everything went so smoothly. No pressure, just competence. We went back 3 times before we decided to buy a 2018 Subaru Forester. Jared was as nice as he could be each time. Thank You Shockley for having such a wonderful, competent young man to help us. Sue & Carroll Shipman

Google logo
Google Jul 23, 2022

Gabriel was great and made the sales process painless and quick. He was not pushy at all and was responsive to all of my many questions.

Google logo
Google Jul 20, 2022

Great experience with the service department!

Google logo
Google Jul 16, 2022

Wonderful experience at Shockley Honda buying my CR-V! Gabriel was very friendly, knowledgeable, and helpful. He made the car buying process go smoothly. I'm looking forward to a continued relationship with Gabriel and Shockley Honda for all my vehicle needs!

Google logo
Google Jul 15, 2022

Gabriel is the best at Shockley Honda in Frederick. Very professional and knowledgeable

Google logo
Google Jul 14, 2022

Google logo
Google Jul 11, 2022

My Last name corrected-Laferte Salesman polite, kept me well informed during the whole process. Didn’t use pressure tactics once he was aware of my plans regarding extra coverage at this time. Very nice working with him. Would definitely recommend Gabe and Shockley to my friends and family!

Google logo
Google Jul 11, 2022

My family and I were in a violent accident on I-70 over 4th of July weekend. Our vehicle was a total loss and I had no idea what I was going to do as far as a new vehicle. I rented a vehicle that cost me almost $500 for (4) days. Cristian reached out to me via email to check in to see if I was in search of vehicle again. I took a chance and replied to him via email. With the help of Dante, I was able to secure a vehicle with a minimum down payment with what cash I ...

Google logo
Google Jul 10, 2022

I came here kind of weary about buying a car , my first car at that and Theresa bowie really helped my process go smoothly and she was upfront about everything so i didnt have very many questions and any that i did she answered mine and my parents questions easy . There was minor issues with the car i was looking at and she brought them up to me before i could to her so I appreciate that honesty that you dont often get from a car salesperson. Thank you again Theresa Bowie !

Google logo
Google Jul 9, 2022

came to test drive a car with Theresa drove a couple. she was very informative & very helpful. when i came to purchase the vehicle i worked with Gabriel. The whole process was seamless, easy, & efficient. Highly recommend if you're in the market for a vehicle!!

Google logo
Google Jul 8, 2022

Pickup my new Honda CR-V from here a week ago. Matthew was great help and easy to work with as he helped me via emails and in person to trade my Civic for CR-V. Great experience overall!

Google logo
Google Jul 8, 2022

Theresa was a great help when my wife and I were looking for a new car. She immediately took us on a drive in a car we were interested in, and talked us through all of the benefits of driving a Honda. She even came in on her day off the next day to help us with our trade in and finalizing our purchase! Would absolutely recommend!

Google logo
Google Jul 7, 2022

Cristian was a great sales rep and made the process really quick and easy

Google logo
Google Jul 4, 2022

This is the sixth Honda that my wife and I have purchased from Shockley Honda since 1997. As always it was a great experience. Matt Marley went out of his way to make me happy and get me the car I wanted. Matt stayed late to finish the deal and see me off. I give him my top rating, as I do with Shockley.

Google logo
Google Jul 3, 2022

I have went to Shockley on more than one occasion and have always been given excellent customer care.

Google logo
Google Jun 30, 2022

Austin at Shockley Honda was so wonderful to work with. He gave us all the pertinent information to make an informed decision on how to acquire the car we were aiming for but also have it feel manageable and financially sustainable. We never felt pressure or like our many questions were dismissed or a nuisance. Overall the experience was the best possible car buying experience we could have asked for.

Google logo
Google Jun 28, 2022

Great experience with Gabriel Cassutto, who was proffesional and enthusiastic about the whole car purchase from start to finish!

Google logo
Google Jun 24, 2022

Traveled here from Greencastle to meet with Christian Martinez to see about buying a Crv. Christian was very friendly and professional. The process was quite easy and I walked away with a nice car. Thank you much Christian !


Leave Us A Review